Privacy Policy

1. What information do we collect?

We collect personal information that you voluntarily provide when you register for the Services, express interest in our products or Services, participate in activities on the Services, or otherwise contact us.

The personal information we collect may include names, email addresses, contact preferences, and payment-related information handled by Stripe. We do not process sensitive personal information.

We also automatically collect certain technical information when you visit, use, or navigate the Services, including device and usage information such as IP address, browser characteristics, operating system, language preferences, referring URLs, and activity metadata needed for security, operations, analytics, and reporting.

2. How do we process your information?

We process personal information to provide, improve, and administer the Services, facilitate account creation and authentication, deliver requested services, respond to inquiries, send administrative information, protect vital interests, prevent fraud, and comply with law.

3. What legal bases do we rely on to process your personal information?

Where applicable, we rely on consent, performance of a contract, legal obligations, and vital interests. If you are located in the EEA, UK, Switzerland, or Canada, additional rights and legal bases may apply under local data protection laws.

4. When and with whom do we share your personal information?

We may share personal information in connection with business transfers and with service providers under written contracts. We do not sell or share personal information belonging to website visitors, users, and other consumers.

5. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies to maintain security, prevent crashes, fix bugs, save preferences, support basic site functions, and understand use of the Services.

6. Do we offer artificial intelligence-based products?

We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies. We provide these AI Products through service providers including OpenAI, and process data in line with this Privacy Notice and our agreements with those providers.

7. How long do we keep your information?

We keep personal information for as long as necessary for the purposes described in this notice unless a longer retention period is required or permitted by law. No purpose in this notice requires us to keep personal information longer than the period in which users have an account with us.

8. How do we keep your information safe?

We use organizational and technical processes designed to protect personal information. No electronic transmission or storage technology can be guaranteed to be completely secure, so access and transmission are at your own risk.

9. Do we collect information from minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age specified by law in your jurisdiction.

10. What are your privacy rights?

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, appeal, and non-discrimination for exercising your privacy rights.

11. Controls for Do-Not-Track features

Because there is currently no uniform technology standard for recognizing and implementing Do-Not-Track browser signals, we do not currently respond to them.

12. Do United States residents have specific privacy rights?

Residents of certain US states may request details about personal information we maintain, correct inaccuracies, receive a copy, request deletion, opt out of certain processing, and appeal certain decisions as permitted by applicable law.

13. Do we make updates to this notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of the notice.

14. How can you contact us about this notice?

You can contact us at [email protected] or [email protected], or by mail at Red Crayon AI Inc., 6015 Basaltina Place, Dublin, CA 94568, United States.

15. How can you review, update, or delete the data we collect from you?

You may request to review, update, or delete personal information by contacting us or submitting a data subject access request at https://app.termly.io/dsar/b302f087-74cd-4074-bb2f-1f1ab3b53e0f.